Customer Service Representative
| Published | April 27, 2025 |
| Expires | May 27, 2025 |
| Location | Dubai, United Arab Emirates |
| Category | Customer Care |
| Job Type | Full Time |
| Working Hours | 40 |
| Salary Unit | Month |
Description
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Contact No.: 0529456306
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